What is the quality of fabric used?
All our products are made using high quality 100% cotton fabric. We do not mix any other fabric with cotton as it reduces the overall quality of the product. Our products are soft and comfortable to wear. Shrinkage of the fabric, if any, will be accounted within the acceptable industry range.
What kind of printing is used?
Printing is done using heat transfer. Some advantages are:
- They are designed to last
- They are cost effective
- Highly detailed quality
- Feel and durability – second to none
What sizes do you have?
We currently provide sizes ranging from small to extra-large (S-XL). Please make sure you are ordering the correct size when placing the order.
What are the washing instructions for The High Aliens Tees?
We advise that you only use the following instructions for washing the Tees:
- Hand wash your T-shirts, machine wash reduces the life of the T-shirts.
- Do not iron the print as that might cause it to crack and come off.
- Do not bleach or tumble dry, after the hand wash, do not squeeze the cloth to dry.
What shipping prices will I be charged?
Shipping prices will be charged during cart checkout depending on your location. We ship our products all over India. We are currently not shipping internationally. You will have to fill your delivery details along with your payment details as we only support upfront payment at present.
How long will it take for the product to be delivered?
Your product will be delivered in 5-7 working days. Orders made on a Sunday will only be shipped on the next working day.
What do I do for bulk orders?
Bulk orders will only be placed for counts higher than a hundred T-shirts. For bulk orders, the customer or the associated party is requested to contact us via
email. Please send your request to info@thehighaliens.com and you will get a reply with further details about the order.
Can I return an item that I bought?
All products will be produced on order, so we advise you to choose the correct size that fits you. An item once bought will not be returned unless there is a manufacturing defect. In that case, please reach out to us at info@thehighaliens.com and we shall send you the required instructions for a return.
What other products do you have in stock?
At present we are printing only T-shirts; however, other products shall be launched soon.
Can I expect to pay by cash once the product is delivered?
You will be expected to make an upfront payment (UPI/Card/E-wallet). We do not offer Cash on Delivery as of now.
What information about the user does The High Aliens store?
Your privacy is held with utmost respect. We only collect information like your name, email for internal records and your phone number and billing address for delivery of our products. Your collected information is not shared with any third parties other than our delivery partners.
The High Aliens does not store any credit card or bank account information of customers. That will be handled by our certified payment partners.
Read more about our Privacy Policy here.